Ms. Wendy LAM
Senior Director - Corporate Affairs, McDonald’s Restaurants (HK) Limited
Ms Lam had nearly 25 years of working experience in government body, private sector and statutory body respectively, in which 20 years were in the areas of corporate communications, marketing promotion, community education, event management and public affairs. Ms Lam is now the Senior Director of Corporate Affairs in McDonald's Restaurant (Hong Kong) Limited. She is responsible for media relations (local and international), government and stakeholder relations, corporate communication, marketing promotion and event management, as well as Corporate Social Responsibility initiatives and customer services. She is the official spokesperson for the Company and possesses amicable relationship with media.
Prior to the present position, she had been the Head of Communications in West Kowloon Cultural District Authority where she was responsible for formulating and implementing all communications strategies for the development of the project.
Ms Lam had been the Deputy Chief Executive in Consumer Council from 2017 to 2012. She had to oversee various functional areas of the Council Office including public affairs, consumer education, external affairs and committee work, administration and IT development, as well as complaints handling.
Before joining Consumer Council, Ms Lam was the Director of Arts Promotion & Corporate Affairs in the Hong Kong Arts Development Council. She took charge of all the external and public affairs which included the planning and execution of the Council’s developmental work in the aspects of education, marketing and promotion, public relations, project management, research development as well as fund raising.
Ms Lam started her career in teaching and had been working in the ICAC and the property field. She had also been a column writer for a few local Chinese newspapers. Ms Lam had attained the Bachelor of Business Studies, Master of Journalism and Master of Public Administration. She is now pursuing the Doctor of Public Administration at the University of Hong Kong and is interested in researching the institutional choice in the administration of arts policy in Hong Kong.